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Customer support, client care Jobs in Uganda
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Premier Credit Limited
Call Center Agent
Kampala, Uganda
DFCU Bank
CLOSEDClient Analyst – Corporate
Kampala, Uganda
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Engie Energy Access Uganda
CLOSEDCF Strategy & Analytics Lead
Kampala, Uganda
Closing: May 5, 2024
3 days remainingPublished: Apr 20, 2024 (12 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
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Requirements
- The applicant must hold a Diploma/Bachelor’s degree in a relevant field is preferred, but not mandatory.
- Proven experience in telesales or call center roles is an advantage
- Communication Skills: Excellent verbal communication skills with the ability to articulate product features and benefits persuasively.
- Customer Focus: Strong customer service orientation with a focus on delivering a positive customer experience.
- Target Driven: Demonstrated ability to meet and exceed sales targets
- Team Player: Ability to work collaboratively within a team to achieve common goals.
- Languages: English, Acholi, Runyankore, Rukonzo, Rukiga, Gishu, Lugbara, Langi, Japadhola, Lusoga, Samia
How to Apply:
If your career aspirations match this exciting opportunity, please write to us in confidence. Your application letter and detailed CV with address of three referees should be emailed to [email protected]
Responsibilities
Requirements
- The applicant must hold a Diploma/Bachelor’s degree in a relevant field is preferred, but not mandatory.
- Proven experience in telesales or call center roles is an advantage
- Communication Skills: Excellent verbal communication skills with the ability to articulate product features and benefits persuasively.
- Customer Focus: Strong customer service orientation with a focus on delivering a positive customer experience.
- Target Driven: Demonstrated ability to meet and exceed sales targets
- Team Player: Ability to work collaboratively within a team to achieve common goals.
- Languages: English, Acholi, Runyankore, Rukonzo, Rukiga, Gishu, Lugbara, Langi, Japadhola, Lusoga, Samia
How to Apply:
If your career aspirations match this exciting opportunity, please write to us in confidence. Your application letter and detailed CV with address of three referees should be emailed to [email protected]
- Telesales: Execute outbound calls to potential customers with the aim of promoting our financial products and services.
- Customer Engagement: Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive customer experience during each interaction.
- Sales Targets: Achieve and exceed set sales targets by effectively communicating the benefits of our financial products and services to potential customers.
- Product Knowledge: Stay informed about Premier Credit Limited’s products and services to accurately and confidently address customer queries and provide relevant information.
- Compliance: Adhere to regulatory guidelines and company policies to ensure ethical and legal telesales practices.
- Data Management: Maintain accurate and up-to-date records of customer interactions, ensuring that all relevant information is captured for future reference.
- Team Collaboration: Work collaboratively with the team leader and other team members to achieve overall team objectives and contribute to a positive team environment.
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